CRAFTING Meaningful HUMAN CENTERED DESIGN While Nurturing Creative Talent

CRAFTING Meaningful HUMAN CENTERED DESIGN While Nurturing Creative Talent

CRAFTING Meaningful HUMAN CENTERED DESIGN While Nurturing Creative Talent

CRAFTING Meaningful HUMAN CENTERED DESIGN While Nurturing Creative Talent

Over the past decade, I’ve helped companies elevate their user experiences across fintech, e-commerce, and consumer platforms.

My approach combines strategic design management with a passion for visual storytelling, from coaching emerging talent to creating minimalist t-shirts.

Each project represents the synergy of structure and creativity, shaping both digital products and my creative endeavors.

Over the past decade, I’ve helped companies elevate their user experiences across fintech, e-commerce, and consumer platforms.

My approach combines strategic design management with a passion for visual storytelling, from coaching emerging talent to creating minimalist t-shirts.

Each project represents the synergy of structure and creativity, shaping both digital products and my creative endeavors.

Over the past decade, I’ve helped companies elevate their user experiences across fintech, e-commerce, and consumer platforms.

My approach combines strategic design management with a passion for visual storytelling, from coaching emerging talent to creating minimalist t-shirts.

Each project represents the synergy of structure and creativity, shaping both digital products and my creative endeavors.

MY WORK
EXPERIENCE

MY WORK
EXPERIENCE

MY WORK
EXPERIENCE

MY WORK
EXPERIENCE

COMPANY WORK
EXPERIENCE

COMPANY WORK EXPERIENCE ↙

COMPANY WORK EXPERIENCE ↙

2021 — Today

4 years, 7 months

Grover

www.grover.com

Product Design Lead

(Organization-wide) 2023 / Today

Lead a multidisciplinary UX team supporting five key verticals at Grover: Acquisition, Retention, Supply Chain, Payments, and Customer Experience. My team is responsible for designing and optimizing key user experiences across Grover’s platform, ensuring alignment with user needs and business objectives. My responsibilities include: Monitoring the career growth of team members by crafting personalized development plans. Planning, distributing, and supervising tasks across the team to maintain efficiency and quality. Collaborating with product and engineering teams to define roadmaps for each vertical, negotiating priorities and objectives each quarter.

Product Design Lead

(Embedded Finance / Payments & FinOps) 2022 / 2023

Sr. Product Designer

(Grover Card / Payments & FinOps) 2021 / 2022

Designed and delivered end-to-end user experiences for Grover’s Payments and FinOps division, focusing on the launch and optimization of the Grover Card product. My work centered on creating seamless financial interactions that enhanced usability and user engagement.

2021 — Today

4 years, 7 months

Grover

www.grover.com

Product Design Lead

(Organization-wide) 2023 / Today

Lead a multidisciplinary UX team supporting five key verticals at Grover: Acquisition, Retention, Supply Chain, Payments, and Customer Experience. My team is responsible for designing and optimizing key user experiences across Grover’s platform, ensuring alignment with user needs and business objectives. My responsibilities include: Monitoring the career growth of team members by crafting personalized development plans. Planning, distributing, and supervising tasks across the team to maintain efficiency and quality. Collaborating with product and engineering teams to define roadmaps for each vertical, negotiating priorities and objectives each quarter.

Product Design Lead

(Embedded Finance / Payments & FinOps) 2022 / 2023

Sr. Product Designer

(Grover Card / Payments & FinOps) 2021 / 2022

Designed and delivered end-to-end user experiences for Grover’s Payments and FinOps division, focusing on the launch and optimization of the Grover Card product. My work centered on creating seamless financial interactions that enhanced usability and user engagement.

2021 — Today

4 years, 7 months

Grover

www.grover.com

2021 — Today

4 years, 7 months

Grover

www.grover.com

Product Design Lead

(Organization-wide) 2023 / Today

Lead a multidisciplinary UX team supporting five key verticals at Grover: Acquisition, Retention, Supply Chain, Payments, and Customer Experience. My team is responsible for designing and optimizing key user experiences across Grover’s platform, ensuring alignment with user needs and business objectives. My responsibilities include: Monitoring the career growth of team members by crafting personalized development plans. Planning, distributing, and supervising tasks across the team to maintain efficiency and quality. Collaborating with product and engineering teams to define roadmaps for each vertical, negotiating priorities and objectives each quarter.

Product Design Lead

(Embedded Finance / Payments & FinOps) 2022 / 2023

Sr. Product Designer

(Grover Card / Payments & FinOps) 2021 / 2022

Designed and delivered end-to-end user experiences for Grover’s Payments and FinOps division, focusing on the launch and optimization of the Grover Card product. My work centered on creating seamless financial interactions that enhanced usability and user engagement.

2016 — 2021

4 years, 8 months

Mercado Libre

www.mercadolibre.com

Product Design Lead

2020 / Today

Lead a team with 3 squads in Mercado Pago, the company's fintech product. My team is in charge of the areas with the highest traffic on the platform (Home, navigation, Landings and activity log), our mission is to distribute this traffic so that our users can access all the functionalities of the product properly. My responsibilities include: Monitoring the career plan of each team member. Plan, distribute and supervise the tasks carried out by each one. Build the roadmap for each squad together with the product and development teams, negotiating the projects we will take on each quarter.

Sr. Product Designer

2016 / 2020

I created experiences to give Mercado Pago users (payers and merchants) access to the different functionalities of the product, in one of the core teams in charge of the areas with the highest traffic of the platform (Home, navigation, landings and activity registration).

2016 — 2021

4 years, 8 months

Mercado Libre

www.mercadolibre.com

Product Design Lead

2020 / Today

Lead a team with 3 squads in Mercado Pago, the company's fintech product. My team is in charge of the areas with the highest traffic on the platform (Home, navigation, Landings and activity log), our mission is to distribute this traffic so that our users can access all the functionalities of the product properly. My responsibilities include: Monitoring the career plan of each team member. Plan, distribute and supervise the tasks carried out by each one. Build the roadmap for each squad together with the product and development teams, negotiating the projects we will take on each quarter.

Sr. Product Designer

2016 / 2020

I created experiences to give Mercado Pago users (payers and merchants) access to the different functionalities of the product, in one of the core teams in charge of the areas with the highest traffic of the platform (Home, navigation, landings and activity registration).

2016 — 2021

4 years, 8 months

Mercado Libre

www.mercadolibre.com

2016 — 2021

4 years, 8 months

Mercado Libre

www.mercadolibre.com

Product Design Lead

2020 / Today

Lead a team with 3 squads in Mercado Pago, the company's fintech product. My team is in charge of the areas with the highest traffic on the platform (Home, navigation, Landings and activity log), our mission is to distribute this traffic so that our users can access all the functionalities of the product properly. My responsibilities include: Monitoring the career plan of each team member. Plan, distribute and supervise the tasks carried out by each one. Build the roadmap for each squad together with the product and development teams, negotiating the projects we will take on each quarter.

Sr. Product Designer

2016 / 2020

I created experiences to give Mercado Pago users (payers and merchants) access to the different functionalities of the product, in one of the core teams in charge of the areas with the highest traffic of the platform (Home, navigation, landings and activity registration).

2015 — 2016

1 year, 4 months

The Fork · Formerly Known as Restorando

www.thefork.com.ar

Product Designer

Worked side by side with the development team to improve the conversion of restaurant reservations on the web.
Found opportunities for product improvement and corrected them by monitoring the platform's NPS at different moments of the experience.

2015 — 2016

1 year, 4 months

The Fork · Formerly Known as Restorando

www.thefork.com.ar

Product Designer

Worked side by side with the development team to improve the conversion of restaurant reservations on the web.
Found opportunities for product improvement and corrected them by monitoring the platform's NPS at different moments of the experience.

2015 — 2016

1 year, 4 months

The Fork

www.thefork.com.ar

2015 — 2016

1 year, 4 months

The Fork · Formerly Known as Restorando

www.thefork.com.ar

Product Designer

Worked side by side with the development team to improve the conversion of restaurant reservations on the web.
Found opportunities for product improvement and corrected them by monitoring the platform's NPS at different moments of the experience.

2015 — 2016

1 year, 4 months

Raffles · Agency

www.raffles.com.ar (not available anymore)

UX UI Designer & Front-end Developer

My work at Raffles was both as a UX designer and Web front-end developer, creating products for our own company as well as for external clients.

2015 — 2016

1 year, 4 months

Raffles · Agency

www.raffles.com.ar (not available anymore)

UX UI Designer & Front-end Developer

My work at Raffles was both as a UX designer and Web front-end developer, creating products for our own company as well as for external clients.

2015 — 2016

1 year, 4 months

Raffles · Agency

www.raffles.com.ar (not available)

2015 — 2016

1 year, 4 months

Raffles · Agency

www.raffles.com.ar (not available anymore)

UX UI Designer & Front-end Developer

My work at Raffles was both as a UX designer and Web front-end developer, creating products for our own company as well as for external clients.

2021 — Today

4 years, 7 months

Grover

www.grover.com

2016 — 2021

4 years, 8 months

Mercado Libre

www.mercadolibre.com

2015 — 2016

1 year, 4 months

The Fork · Formerly Known as Restorando

www.thefork.com.ar

2015 — 2016

1 year, 4 months

Raffles · Agency

www.raffles.com.ar (not available anymore)

PERSONAL WORK EXPERIENCE↙

2023 — Today

2 years

Domestika T-shirt Design Course

www.grover.com

T-Shirt Design Teacher

I had the honor of creating the course "Design of Typographic T-shirts" on Domestika, one of the fastest-growing creative platforms worldwide. In this course, I share my knowledge and experience in T-shirt and typography design, guiding students through a practical process to create their own unique and eye-catching designs. To date, the course has reached around 16,000 students and has received 99% positive ratings, which makes me incredibly proud. Domestika, known for its global community of creatives and professionally produced courses, offers a platform where experts from various disciplines share their expertise. My course is designed for students, from beginners to professionals, to learn key techniques in typographic design and apply them to real-world projects.

2023 — Today

2 years

Domestika T-shirt Design Course

www.grover.com

T-Shirt Design Teacher

I had the honor of creating the course "Design of Typographic T-shirts" on Domestika, one of the fastest-growing creative platforms worldwide. In this course, I share my knowledge and experience in T-shirt and typography design, guiding students through a practical process to create their own unique and eye-catching designs. To date, the course has reached around 16,000 students and has received 99% positive ratings, which makes me incredibly proud. Domestika, known for its global community of creatives and professionally produced courses, offers a platform where experts from various disciplines share their expertise. My course is designed for students, from beginners to professionals, to learn key techniques in typographic design and apply them to real-world projects.

2023 — Today

2 years

Domestika T-shirt Design Course

www.grover.com

T-Shirt Design Teacher

I had the honor of creating the course "Design of Typographic T-shirts" on Domestika, one of the fastest-growing creative platforms worldwide. In this course, I share my knowledge and experience in T-shirt and typography design, guiding students through a practical process to create their own unique and eye-catching designs. To date, the course has reached around 16,000 students and has received 99% positive ratings, which makes me incredibly proud. Domestika, known for its global community of creatives and professionally produced courses, offers a platform where experts from various disciplines share their expertise. My course is designed for students, from beginners to professionals, to learn key techniques in typographic design and apply them to real-world projects.

2013 — 2022

9 years

Catedra Cosgaya

www.catedracosgaya.com.ar

Typography Teacher · University of Buenos Aires

I have been a Typography Teacher for 8 years focusing on the typesetting of editorial pieces, with work groups of 45 students each year.

2013 — 2022

9 years

Catedra Cosgaya

www.catedracosgaya.com.ar

Typography Teacher · University of Buenos Aires

I have been a Typography Teacher for 8 years focusing on the typesetting of editorial pieces, with work groups of 45 students each year.

2013 — 2022

9 years

Catedra Cosgaya

www.catedracosgaya.com.ar

Typography Teacher · University of Buenos Aires

I have been a Typography Teacher for 8 years focusing on the typesetting of editorial pieces, with work groups of 45 students each year.

2019 — Today

6 years

KSAK

instagram.com/joaquinlluis

Founder

It is a personal collaborative non-for-profit typographic project in which I design T-shirts with popular phrases suggested by my followers.
All earnings from the project are donated to a rural school outside the city of Corrientes.

2019 — Today

6 years

KSAK

instagram.com/joaquinlluis

Founder

It is a personal collaborative non-for-profit typographic project in which I design T-shirts with popular phrases suggested by my followers.
All earnings from the project are donated to a rural school outside the city of Corrientes.

2019 — Today

6 years

KSAK

instagram.com/joaquinlluis

Founder

It is a personal collaborative non-for-profit typographic project in which I design T-shirts with popular phrases suggested by my followers.
All earnings from the project are donated to a rural school outside the city of Corrientes.

2015 — 2016

1 year, 2 months

Anden · Buenos Aires Subway & Train app

Not available anymore

Co-founder & UX UI Designer

It was a boutique app that I built together with 2 developers. Its objective was to make traffic information available on trains and subways in Buenos Aires and it reached more than 3,000 monthly active users.

2015 — 2016

1 year, 2 months

Anden · Buenos Aires Subway & Train app

Not available anymore

Co-founder & UX UI Designer

It was a boutique app that I built together with 2 developers. Its objective was to make traffic information available on trains and subways in Buenos Aires and it reached more than 3,000 monthly active users.

2015 — 2016

1 year, 2 months

Anden · Buenos Aires Subway & Train app

Not available anymore

Co-founder & UX UI Designer

It was a boutique app that I built together with 2 developers. Its objective was to make traffic information available on trains and subways in Buenos Aires and it reached more than 3,000 monthly active users.

2019

6 months

UX Labs

www.ux-labs.net

UX Assistant teacher · Active collaborator

It is a free UX teaching project directed by some colleagues in which I actively collaborate as a teacher and consultant for the different courses.

2019

6 months

UX Labs

www.ux-labs.net

UX Assistant teacher · Active collaborator

It is a free UX teaching project directed by some colleagues in which I actively collaborate as a teacher and consultant for the different courses.

2019

6 months

UX Labs

www.ux-labs.net

UX Assistant teacher · Active collaborator

It is a free UX teaching project directed by some colleagues in which I actively collaborate as a teacher and consultant for the different courses.

PERSONAL WORK EXPERIENCE ↙

2023 — Today

2 years

Domestika T-shirt Design Course

www.grover.com

2013 — 2022

9 years

Catedra Cosgaya

www.catedracosgaya.com.ar

2019 — Today

6 years

KSAK

instagram.com/joaquinlluis

2015 — 2016

1 year, 2 months

Anden · Buenos Aires Subway & Train app

Not available anymore

2019

6 months

UX Labs

www.ux-labs.net

PERSONAL WORK EXPERIENCE ↙

2023 — Today

2 years

Domestika T-shirt Design Course

www.grover.com

2013 — 2022

9 years

Catedra Cosgaya

www.catedracosgaya.com.ar

2019 — Today

6 years

The Fork

instagram.com/joaquinlluis

2015 — 2016

1 year, 2 months

Anden · Buenos Aires Subway & Train app

www.raffles.com.ar (not available)

2019

6 months

UX Labs

www.raffles.com.ar (not available)

EDUCATION

EDUCATION

EDUCATION

EDUCATION

01

Graphic Designer

University of Buenos Aires — 2009 / 2015

01

Graphic Designer

University of Buenos Aires — 2009 / 2015

01

Graphic Designer

University of Buenos Aires — 2009 / 2015

01

Graphic Designer

University of Buenos Aires — 2009 / 2015

01

Graphic Designer

University of Buenos Aires — 2009 / 2015

01

Graphic Designer

University of Buenos Aires — 2009 / 2015

02

The UX VP/Director

Nielsen Norman Group — 2024

02

The UX VP/Director

Nielsen Norman Group — 2024

02

The UX VP/Director

Nielsen Norman Group — 2024

02

The UX VP/Director

Nielsen Norman Group — 2024

02

The UX VP/Director

Nielsen Norman Group — 2024

02

The UX VP/Director

Nielsen Norman Group — 2024

03

Usability & Accessibility Diploma

UTN — 2016 / 2016

03

Usability & Accessibility Diploma

UTN — 2016 / 2016

03

Usability & Accessibility Diploma

UTN — 2016 / 2016

03

Usability & Accessibility Diploma

UTN — 2016 / 2016

03

Usability & Accessibility Diploma

UTN — 2016 / 2016

03

Usability & Accessibility Diploma

UTN — 2016 / 2016

04

Coaching

ECOA — 2020

04

Coaching

ECOA — 2020

04

Coaching

ECOA — 2020

04

Coaching

ECOA — 2020

04

Coaching

ECOA — 2020

04

Coaching

ECOA — 2020

05

Traditional Animation assistant

Ceavao — 2005 / 2008

05

Traditional Animation assistant

Ceavao — 2005 / 2008

05

Traditional Animation assistant

Ceavao — 2005 / 2008

05

Traditional Animation assistant

Ceavao — 2005 / 2008

05

Traditional Animation assistant

Ceavao — 2005 / 2008

05

Traditional Animation assistant

Ceavao — 2005 / 2008

CONTACT
ME

Let’s collaborate and create something meaningful together.

For Product Design / UX related projects, please contact me through LinkedIn. For other projects you can contact me through Instagram.

CONTACT
ME

Let’s collaborate and create something meaningful together.

For Product Design / UX related projects, please contact me through LinkedIn. For other projects you can contact me through Instagram.

CONTACT
ME

Let’s collaborate and create something meaningful together.

For Product Design / UX related projects, please contact me through LinkedIn. For other projects you can contact me through Instagram.

CONTACT
ME

Let’s collaborate and create something meaningful together.

For Product Design / UX related projects, please contact me through LinkedIn. For other projects you can contact me through Instagram.

CONTACT ME

Let’s collaborate and create something meaningful together.

For Product Design / UX related projects, please contact me through LinkedIn. For other projects you can contact me through Instagram.

CONTACT
ME

Let’s collaborate and create something meaningful together.

For Product Design / UX related projects, please contact me through LinkedIn. For other projects you can contact me through Instagram.

  • JOAQUÍN LLUIS ·

  • JOAQUÍN LLUIS ·

  • JOAQUÍN LLUIS ·

  • JOAQUÍN LLUIS ·

  • JOAQUÍN LLUIS ·

  • JOAQUÍN LLUIS ·